Terms and Conditions - YHC Hospital

Welcome to Yadav Health Care Hospital (“YHC Hospital,” “we,” “our,” or “us”). By accessing or using our services, including the YHC Hospital App and any related services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Services Offered

• Doctor home visits
• Nursing care at home
• Trained attendants
• Mother & child care
• Physiotherapy services
• Elder care
• Lab tests
• Critical care (ICU at home)
• Ambulance services
• Medical equipment (rent & sale)
• Pharmacy delivery
• Diet consultation

2. User Obligations

• Provide accurate, complete, and updated information when requested.
• Use our services solely for lawful purposes and not misuse or abuse the services provided.
• Follow all instructions provided by our staff or healthcare professionals.

3. Booking and Payment

• Service bookings can be made through our app, website, or contact numbers.
• Payments must be made as per the agreed terms before or after service delivery.
• We accept multiple payment methods, including online payment gateways, cash, or card.

4. Cancellation and Refund Policy

• You may cancel your service booking by contacting us directly at least 24 hours before the scheduled time.
• Refunds for cancellations will be processed based on our discretion and the specific circumstances of the request.
• YHC Hospital reserves the right to deny refunds if services have already commenced or if cancellation guidelines are not followed.

5. Liability Disclaimer

YHC Hospital makes every effort to ensure the accuracy and quality of its services but does not guarantee specific outcomes. We are not responsible for any delays, interruptions, or issues caused by third-party service providers. YHC Hospital will not be liable for damages resulting from unauthorized use of the services or failure to follow medical advice provided by our professionals.

6. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or related to these terms will be subject to the jurisdiction of the courts in Jaipur, Rajasthan.